In July, Senator Sherrod Brown called on the Department of Veterans Affairs (VA) to cut its backlog of 490,000 claims filed by disabled veterans and their caregivers for services and benefits they have earned.
Sen. Brown announced his plan to prevent and cut the backlog by working to pass two key pieces of legislation.
He introduced the Veterans Services Outreach Act, which would require the VA to tell veterans filing claims electronically so they can receive help and information that could cut their waiting time.
Sen. Brown is also working to pass the Claims Processing Improvement Act of 2013, which would hold the VA accountable by requiring it to report its projected monthly goals and actual production to Congress and the public. The bill would also set up a task force to hire and train claims processors and develop tactics to attack and eliminate the backlog.
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